CANCELLATIONS


If your equipment or supplies have not been packaged for shipment, we will refund 100% of your purchase.

If your order has been packaged and not shipped, we will refund 100% less a $25.00 restocking fee and the 3% credit card processing charges will not be refunded.

If your order has been shipped and you have not unpacked or opened your order, we will refund 90% less shipping costs. (Shipping cost will be double because of return shipping.)

If you have received your order and opened it and it can not be returned in original condition as shipped, ACFOOL will gladly refund upon receipt and inspection an amount that is fair and equitable to both parties.


SHIPPING


After payment ACFOOL.com will ship your products with the following means. If the order is over 100 pounds we will ship on a trucking line strapped to a pallet and shrink wrapped for safety of your order. Please allow 5 to 10 days to arrive (most cases we will exceed your expectations). Items under 100 pounds will be sent UPS or Fed Ex please allow 5 days to arrive.

It is our company and the trucking company’s policy to tell you to allow 7 to 10 days for delivery, but in most cases it will arrive sooner, we like to exceed your expectations. In the unlikely event your shipment is late contact our office at 1-727-678-4339 and fax# 941-755-5579 and we will provide you tracking information.

If your shipment is going to a business address, a semi truck has to be able to gain access to the business and it can not be in a residential area.  Residential shipments can also be worked out.

If your shipment is going to the trucking company distribution center, they will call you when shipment arrives. Your system in most cases will fit in a small pickup truck, SUV or van.

If your shipment is going to a residential address, it is vital that you are present when shipment arrives. The Trucking Company will call you before delivery.

Regardless which type of shipping you chose, it is important that you open or remove the box and inspect all equipment pieces you purchased from us. ACFOOL.com takes every precaution to package your items properly for shipment. It is possible that small dents or dings to the cabinets could be found. In this situation you should note the damage on the trucking bill of lading and accept the shipment. Minor flaws are cosmetic and do not effect the operation of the system or warranty. In the event that major damage is evident, BE SURE to note the damage on the trucking bill of lading and accept the shipment.

IMPORTANT READ THE BELOW STATEMENT

IF YOU OR SOMEONE ELSE ON YOUR BEHALF ACCEPTS THE DELIVERY WITH NO DAMAGE NOTED, OR DO NOT INSPECT ALL EQUIPMENT, AND DAMAGE IS FOUND LATER YOU WILL NOT BE ABLE TO MAKE A CLAIM. WE WILL NOT BE ABLE TO HELP YOU, WE WILL NOT SHIP YOU ANOTHER UNIT OR GET INVOLVED WITH THE TRUCKING COMPANY.


ACCEPTANCE


It is your responsibility to thoroughly inspect your shipment to be sure it is complete and correct.

If your order is incorrect we must be notified within 5 days, otherwise your purchase will be deemed completed.


INSTALLATION


We recommend and strongly encourage you to have the system installed by a knowledgeable professional. Regardless of who installs your equipment it must be charged and started by a licensed company or individual.  We have data base full of company that do good work.

All installations must conform to local, state codes and EPA regulations governing handling of refrigerant. ACFOOL.com assumes no liability associated with installation of your equipment.


RETURNS


We will always accept returns subject to cancellation policy. AC Fool.com will make every effort to exchange equipment for another in an effort to minimize fees and keep you happy.


WARRANTY


All manufactures warranties apply based on brand and equipment. AC Fool.com offers no labor warranty, as we are not installing your equipment. Your local contractor should supply you a labor warranty. Your local company can replace any parts under warranty. AC Fool.com will handle the parts exchange for you if you prefer, for a $25.00 processing fee plus UPS or Fed Ex charges.

TAXES

We collect FL sales tax for all orders shipped to the State of Florida.  Buyers are responsible for any other taxes that their region may impose.